This award aims to recognise the work being done by entrepreneurs in the industry to develop successful independent café/coffee bars. A café/ coffee bar business is considered to be independent with fewer than 5 outlets.

Gold Awards will be presented to all those judged to be the best in each region. The awards will be presented to the winners at their premises to maximize local publicity. From the gold winners, a platinum winner will be chosen. The platinum winner will be presented with their award on stage, at the awards dinner.

The customer experience will rank highly in the judging of this award, particularly in relation to atmosphere created and the standards of service and product range offered. All those shortlisted in this award will be visited by an independent mystery judge who will report on their experience.

Entry is now closed for this award.